2009–2010 Fee Proposal Student Feedback Survey Analysis
Solicitation of Proposals
On February 3, 2009 a call for Campus Quality Fee funding proposals was announced via e-mail to the Student Affairs Management Council, Associated Students President Miguel Segura, CSUN President's Cabinet, and the Provost Council. The recipients were asked to distribute the message widely. The message contained a web link to the Campus Quality Fee funding proposal guidelines and on-line submission form. Also announced was the submission deadline of February 18, 2009.
A total of 85 proposals were submitted. A list of the proposals is provided in Appendix A. Eight (8) proposals were identified as not meeting Campus Quality Fee criteria and eliminated from further consideration. They are designated an asterisk (*) in Appendix A.
Student Feedback
A survey was designed to solicit student feedback on the functional intent of the proposals. With minor exception specific proposals were not presented for student feedback in order to reduce the impression of “voting” for specific proposals. The proposals that were presented for direct student feedback could not easily be incorporated in broader categories for feedback.
The survey was administered through StudentVoice, a web-based assessment tool. An email inviting participation was sent to all enrolled students on March 9, 2009 (Appendix B). The email included a web link to the actual survey. A total of 2149 students responded, approximately a 6% response rate, providing a confidence level of 95% plus or minus 3%.
Tables 1-4 provide demographics comparisons of respondents with the population as of fall 2008.
Table 1. Class Standing by Percentage
Respondents | Fall 2008 | |
---|---|---|
Freshmen | 11.4 | 19.0 |
Sophomore | 10.9 | 10.0 |
Junior | 29.2 | 25.0 |
Senior | 30.1 | 29.5 |
Graduate | 18.4 | 16.5 |
Table 2. Race by Percentage
Respondents | Fall 2008 | |
---|---|---|
African American | 6.5 | 8.3 |
American Indian | .5 | .40 |
Asian | 9.1 | 8.2 |
Caucasian | 37.5 | 31.0 |
International | 2.5 | 6.1 |
Latino | 25.4 | 28.6 |
Pacific Islander | 1.8 | 4.0 |
Multi-racial | 6.7 | NA |
Other | 10.1 | 13.2 |
Table 3. Gender by Percentage
Respondents | Fall 2008 | |
---|---|---|
Male | 39.0 | 41.9 |
Female | 61.0 | 58.1 |
Table 4. College of Enrollment by Percentage
Respondents | Fall 2008 | |
---|---|---|
Arts, Media, Communications | 17.8 | 14.1 |
Business and Economics | 16.2 | 19.1 |
Education | 9.2 | 4.9 |
Engineering and Computer Sci. | 8.0 | 6.6 |
Health & Human Development | 13.6 | 12.8 |
Humanities | 8.3 | 8.8 |
Social & Behavioral Sciences | 18.8 | 16.0 |
Science and Mathematics | 8.2 | 6.9 |
The demographic comparison reveals that the respondents accurately reflect the composition of the student body on the basis of gender; freshmen are underrepresented while juniors are overrepresented; international , Latino, and Pacific Islander students are underrepresented while Caucasian and multi-racial /other are overrepresented. The colleges of AMC, Education, Engineering and Computer Science, and Social & Behavioral Sciences are overrepresented while Business and Economics is underrepresented. [Note: a difference equal to or greater than 1.9% was use to categorize under- or over-representation.]
Appendix C presents the survey data by frequency and percentage. Table 5 presents the survey items in rank order of funding importance. The column labeled Definitely Fund-Most Important represents the percentage of respondents who selected that response option. Definitely Fund-Most Important was selected more frequently than any other response option for each of the items. The column labeled Definitely and Probably Fund represents the percentage of respondents who selected either Definitely Fund-Most Important or Probably Fund-Somewhat Important. Items in this column that do not have a corresponding entry into the Definitely Fund column indicates that the response item selected most frequently was other than Definitely Fund-Most Important
Table 5. Items Ranked by Funding Importance
Item | Definitely | Definitely & Probably Fund |
---|---|---|
Q11. Complete wireless computer enhancements | 62 | 89.1 |
Q33. Library final week hours 24/7 | 57.1 | 80.2 |
Q41. Scholarship directories | 56.4 | 87.5 |
Q6. Workshops/activities to support graduation | 51.8 | 84.5 |
Q5. Make advisement appt on line | 45.9 | 77.9 |
Q12. Continue computer lab update/refresh | 44.8 | 83.9 |
Q21. Expand and enhance recycling | 42.5 | 75.9 |
Q14. Expand computer lab hours | 41.8 | 75.9 |
Q28. Stress Management and relaxation services | 40.4 | 73.2 |
Q38. Improve writing skills | 40.5 | 77.6 |
Q15. Upgrade course/depart. specific technology & labs | 39.7 | 78.7 |
Q37. Availability of tutors | 39.7 | 79.2 |
Q18. Expand Library collection | 39.6 | 78.1 |
Q10. Create seating areas interior to buildings | 39.4 | 71.0 |
Q7. Additional Study Space in the Library | 38.4 | 67.3 |
Q20. Funding for course related material | 38.4 | 74.3 |
Q27. Access to psychological & MH services | 38.3 | 76.1 |
Q16. Upgrade portal to web 2.0 | 37 | 71.6 |
Q9. Outdoor gathering places | 36.3 | 67.7 |
Q29. Career on-line resources/inventories | 34.2 | 67.7 |
Q26. Reduce admission for music/theater dept events | 29.2 | 57.0 |
Q22. Student participation in sustainability projects | 67.9 | |
Q24. Service Learning & Civic Engagement Data Base | 67.1 | |
Q23. Clubs and Orgs Communication Portal\ | 63.7 | |
Q31. Promote diversity in and access to health care | 60.0 | |
Q36. Community College student transition | 59.7 | |
Q35. Transfer student success strategies | 57.9 | |
Q2. Training for staff mentors | 57.9 | |
Q17. Online tutors for technology | 56.2 | |
Q8. Refurbish group study rooms in Library | 55.5 | |
Q25. Innovative marketing | 55.3 | |
Q4. Major Fair | 55.3 | |
Q40. On line calculus resource center | 55.2 | |
Q1. Employ additional peer advisors | 54.9 | |
Q3. Live chat for real-time advisement | 52.6 |
Relationship of Proposals to Survey Items
The survey items were developed from the proposals. In an effort to avoid, as much as possible, a perception that respondents were “voting” on specific proposals only the intent or subject of the proposal was included. Proposals with common intent or subject were combined for the purpose of creating survey items. Table 6 displays the survey items in rank order of funding importance with the associated proposals.
Table 6. Items in Ranked Order by Funding Importance with Associated Proposals
Survey Item | Associated Proposals |
---|---|
Q11. Complete wireless computer enhancements | Housing Wireless Infrastructure Upgrade |
Q33. Library final week hours 24/7 | 24 Hours Library Access for 7days during Final Exams |
Q41. Scholarship directories | HHD Online Directory of College Based Scholarships |
Q6. Workshops/activities to support graduation | HHD 90+ Student Exit Workshops |
Q5. Make advisement appt on line | Online Appointment Setting for Academic Advising |
Q12. Continue computer lab update/refresh | Library Student Computer Refresh |
Q21. Expand and enhance recycling | Recycling Program in Sierra Hall |
Q14. Expand computer lab hours | CECS Common Computer Lab |
Graduate Assistant for Technology Lab (Music) | |
CAD CAM & Manufacturing Lab Access for Students | |
Equal Instructional & Lab Support (Art) | |
Student Facilities Access (CTVA) | |
Q38. Improve writing skills | "Do you speak Text?" |
Enhancing Writing Skills and Student Success with an Online Training and Testing Module for Avoiding Plagiarism (CSM) |
|
WRAD Mentor Program | |
Professional Writing Support Services and Tutoring Services (CoBEA) | |
Q28. Stress Management and relaxation services | Encouraging More Relaxation and Less Stress for CSUN Students |
Q15. Upgrade course/department specific technology & labs | After Class Computer Resources for Support of Online and Hybrid Activities in the College of Science and Mathematics |
Upgrade of Computers and Keyboards in Music Technology Lab | |
Q437. Availability of tutors | Establishing a Central Tutoring Center in CSM |
Facilitated Academic W0rkshops for High Percentage D-U-F Courses (CECS) | |
Student-Athlete Academic Support Program | |
Peer Learning Assistants to Support Undergraduate Students (CECS) | |
Increasing Graduation Rates through Effective Academic Advisement and Facilitated Study Sessions (CSM) | |
CSUN Student Mentors for High School Robotics Program (CECS) | |
Q18. Expand Library collection | Supporting the Library's Collection |
Videotape Replacement | |
Q10. Create seating areas interior to buildings | Corridor and Hallway Refurbishing – 2nd Floor Sierra Hall |
College Student Facilities Enhancement Project (AMC) | |
Q7. Additional Study Space in the Library | Course Reserve Study Space and Periodicals Lounge (Library) |
Q20. Funding for course related material | Flip Cameras for the Classroom (Theater) |
Psychology Curricular Infrastructure | |
Music Reading Sessions and Recording of Student Compositions | |
CSUN Chamber Opera | |
Music Artist Residencies | |
Safety Equipment for Aquatic Center | |
Captioning Equipment for Deaf and hard of Hearing Student Access | |
Q27. Access to psychological & MH services | Enhancing Mental Health Services |
Q16. Upgrade portal to web 2.0 | Student myNorthridge Portal Enhancement |
Q9. Outdoor gathering places | Matador Spirit Plaza |
USU North Quad Student Gathering Place | |
Cleary Courtyard | |
Q29. Career on-line resources/ inventories | Strengths Identification & Deployment Lessons |
Discovery! Program | |
Career/Academic Planning for Deaf Students | |
Q26. Reduce admission for music/theater dept events | Plaza del Sol Ticket Pilot Project |
Free Music Department Sponsored Concerts for All CSUN Students | |
Q22. Student participation in sustainability projects | Sustainability Initiatives |
Renewable Energy Projects-Chats HS Small Learning Community | |
Q24. Service Learning & Civic Engagement Data Base | Community Engagement Database |
Q23. Clubs and Orgs communication portal | Clubs and Organizations Technology: Org Sync |
Q31. Promote diversity in and access to health care | Value Added and Validated: Sustaining SHP-PEP |
Q36. Community College student transition | College Ambassadors for Transfer Students |
Transitioning the CSUN (Matadors) Way! | |
GE Honors Outreach Team | |
Q35. Transfer student success strategies | Smoothing Transfer Transition through Gateway Courses |
USB Memory Stick for FTF and FTT | |
Student Life Flash Drive | |
Q2. Training for staff mentors | Staff mentor Training Project: College Student Service Centers/EOP |
Q17. Online tutorials for technology | Online Self Help Resources |
Q8. Refurbish group study rooms in Library | Student Group Study Room Refurbishment |
Q25. Innovative marketing | Student Outreach (Career Center) |
Q4. Major Fair | Majors Fair |
Q40. On line calculus resource center | Online Calculus Resources for Students and Faculty |
Q1. Employ additional peer advisors | Peer Advisors (AMC) |
Peer Undergraduate Advisors (Anthropology) | |
Q 3. Live chat for real-time advisement | Ask Matty Chatrooms |