Information Technology

– Information Technology – Help Center – Training Guides and Resources

In IT Help Center

Training Guides and Resources

LinkedIn Learning:

All CSUN students, faculty and staff have access to LinkedIn Learning. Use this valuable resource to learn how to use multiple products like MS Access & Excel, Adobe PhotoShop, Leadership training, and more!
LinkedIn users have the option to connect their LinkedIn profile with their LinkedIn Learning account to receive personalized training recommendations

To learn more visit the LinkedIn Learning page.

LOG IN TO LINKEDIN LEARNING

Additional Training Resources

PDF = document, V = video, W = website

Universal Design Center at CSUN

Compliance Deputy & Compliance Sheriff (W)

Document Accessibility (W)

Mobile Accessibility (W)

Multimedia Accessibility (W)

Software and Tools (W)

Web Accessibility (W)

ATI Website CSU

Other ATI Resources

Converting documents to PDF (W)

PDF = document, V = video, W = website

Adobe Creative Cloud

Adobe Creative Cloud for Students (W)
Adobe Creative Cloud for Faculty & Staff (W)

Adobe Acrobat

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password.

Acrobat DC - Essential Training (LinkedIn Learning) (V)
Acrobat DC - Creating Forms (LinkedIn Learning) (V)
Acrobat DC - Creating Accessible PDFs (LinkedIn Learning) (V)

Adobe After Effects

After Effects CC 2023 Essential Training: The Basics (LinkedIn Learning) (V)

Adobe Audition

Audition CC 2023 (LinkedIn Learning) (V)

Adobe Bridge

Adobe Bridge CC: Tips, Tricks, and Techniques (LinkedIn Learning) (V)

Adobe Illustrator

Illustrator CC 2023 Essential Training (LinkedIn Learning) (V)

Adobe InDesign

InDesign CC 2023 Essential Training (LinkedIn Learning) (V)
InDesign Quick Start (LinkedIn Learning) (V)

Adobe Photoshop

Photoshop CC 2023 Essential Training: The Basics (LinkedIn Learning) (V)

Adobe Premiere Pro

Premiere Pro CC 2022-23 Essential Training: The Basics (LinkedIn Learning) (V)

PDF = document, V = video, W = website

Getting Started Guide (W)

Creating Forms Within Acrobat (W)

PDF = document, V = video, W = website

Antivirus

CSUN Owned Devices

If you have a CSUN owned device, please contact the local technical support contact for your area.

Personal Home Devices

These recommendations can be installed on personal home devices:

Windows: Microsoft Security Essentials and/or Malwarebytes
Macintosh: Sophos and/or Malwarebytes

Spyware

CSUN Owned Devices

If you have a CSUN owned device, please contact the local technical support contact for your area.

Personal Home Devices

These recommendations can be installed on personal home devices:

Windows: Spybot - Can only be installed on personal devices and not CSUN owned devices due to the end user license agreement.
Macintosh: Malwarebytes - Same as above.

PDF = document, V = video, W = website

Clearing Browser Cache (W)

PDF = document, V = video, W = website

Campus Phones & Voicemail

Cisco IP Phone 8811, 8841, 8851, 8851NR, and 8861 (New) (PDF)

Cisco Office Phone Quick Guide (PDF) (Legacy models)

Phones and Voicemail (W)

Campus Directory Update Tool

Campus Directory Update Tool and Department Report Guide (PDF)

PDF = document, V = video, W = website

Canvas Faculty QuickStart Guide (W)

Canvas Guides (W)

Canvas (Internal CSUN information page) (W)

Teaching with Canvas Workshop (W)

PDF = document, V = video, W = website

Duo (W)

CSUN Duo MFA Self-Enrollment Guide for Faculty & Staff (PDF)

CSUN Duo MFA Self-Enrollment Guide for Students (PDF)

Duo Self-Enrollment Video and Guide (V)

Authenticate with Duo Push on iPhone (V)

Authenticate with Apple Watch (V)

Authenticate Duo Push on Android (V)

Authenticate with Mobile Passcodes (V)

PDF = document, V = video, W = website

Faculty and Staff Email (Office 365)

Outlook Web App 2013 Essential Training (V)

Setting Up Email On a Mobile Device (W)

Outlook

Outlook 2013 - Top Secrets (W)

Outlook 2011 – Configuring Outlook (W)

Outlook Calendar Recommendations (PDF)

Student Gmail

Configuring Your Gmail (W)

Gmail Help Center (W)

Gmail Overview (W)

Majordomo

Creating and Managing Majordomo Lists (List Administrators) (PDF)

PDF = document, V = video, W = website

CSUN Mobile App

CSUN Mobile App (W)

Enroll in Classes App Guide (W)

Maps & GPS App Guide (W)

CSUN Wireless

Android (PDF)

iPhone

iPad (PDF)

Mac OS

Windows 7 (PDF)

Windows 8 (PDF)

iOS - Email Password Update from a Mobile Device (W)

iPad – Getting Started (PDF)

iPad - Setting Up Email Accounts (W)

iPad - Setup Information for Faculty (PDF)

iPad - Setup Information for Students (PDF)

FAQs (W)

VPN (W)

Student Gmail

iPad, iPhone, iPod touch (W)

Windows Mobile 6 (W)

Faculty & Staff Email (Office 365)

Setting Up Email on a Mobile Device (W)

PDF = document, V = video, W = website

Microsoft.com Online Tutorials – Free self paced training courses for Office programs (W)

Access

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password.

Access Essential Training: Office 365 (LinkedIn Learning) (V)
Access 2021 - Queries (LinkedIn Learning) (V)

Excel

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password.

Excel Essential Training: MS 365 (LinkedIn Learning) (V)
Excel Formulas and Functions (LinkedIn Learning) (V)
Excel Pivot Tables for Beginners (LinkedIn Learning) (V)

Office

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password.

Learning Office 365 (LinkedIn Learning) (V)

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password.

Outlook

Outlook: Essential Training (LinkedIn Learning) (V)
Outlook Calendar Recommendations (.pdf)

PowerPoint

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password.

PowerPoint Essential Training: Office 365 (LinkedIn Learning) (V)
PowerPoint Tips and Tricks (LinkedIn Learning) (V)

Publisher

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password.

Publisher Essential Training: Office 365 (LinkedIn Learning) (V)

Visio

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password.

Visio 2021: Essential Training (LinkedIn Learning) (V)

Word

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password.

Word Essential Training: Office 365 (LinkedIn Learning) (V)

PDF = document, V = video, W = website

General Information

Box (myCSUNbox) (W)

Confidential Box (W)

Creating Folders (V)

Do More From Your Desktop (W)

Five Skills to Get Started Fast (V)

Sharing with Collaborators (V)

Sharing with Others Who Are Not Collaborators (V)

Uploading Folders (V)

Mobile

Box for Mobile (W)

iPad (V)

PDF = document, V = video, W = website

Mac Shortcut Keys (PDF)

myCSUNsoftware (W)

myCSUNsoftware Login (W)

myCSUNsoftware User Guide (PDF)

myCSUNsoftware Tutorial (V)

PDF = document, V = video, W = website

Accessibility (W)

Apps (W)

Assessment (W)

Faculty Workshops (W)

Information for Faculty (W)

Information for Students (W)

myCSUNtablet (W)

PDF = document, V = video, W = website

Mac OS

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password.

Mac - Computer Literacy for Mac (LinkedIn Learning) (V)
Mac OS - Mojave Essential Training (LinkedIn Learning) (V)

Windows

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password.

Windows 10 - Computer Literacy (LinkedIn Learning) (V)
Windows 10 - Essential Training (LinkedIn Learning) (V)
Windows 10 - Tips & Tips (LinkedIn Learning) (V)

PDF = document, V = video, W = website

Campus Directory Tool and Department Report Guide (PDF)

Subscribe to the CSUN IT YouTube Channel (W)

PDF = document, V = video, W = website

Campus Directory Update Tool

Campus Directory Update Tool and Department Report Guide (PDF)

OnBase

Document Imaging for the Unity Client (PDF)

OnBase 13 (PDF)

PCI Broadcast Tool

Using the PCI Broadcast Tool (PDF)

PDF = document, V = video, W = website

Find a Printer

Connecting to a Network Printer (W) (Faculty & Staff)

Lab Printing @ CSUN (W) (Students)

Faculty & Staff Network Printer User Guides:

Adding a Printer - Mac OS (PDF)

Adding a Printer - Windows (PDF)

Adding a Printer - Windows 10 (PDF)

Setting a Default Printer - Mac OS (PDF)

Setting a Default Printer - Windows (PDF)

Setting a Default Printer - Windows 10 (PDF)

PDF = document, V = video, W = website

General Information

SSH Secure Shell (PDF)

Working Remotely at CSUN - Tips & Tricks (PDF)

VPN

GlobalProtect

VPN GlobalProtect for Windows (PDF)

VPN GlobalProtect for Mac OS (.pdf)

VPN GlobalProtect for iOS (.pdf)

VPN GlobalProtect for Android (.pdf)

PDF = document, V = video, W = website

SOLAR Financials

SOLAR Human Resources

SOLAR Student Administration

PDF = document, V = video, W = website

Zoom Video & Web Conferencing (W)

Zoom Basics (PDF)

Zoom for Computer/Desktop (PDF)

Zoom for Mobile (PDF)

Zoom Video Conferencing (V)

Saving Zoom Videos (PDF)

Signing into Zoom - Desktop

Signing into Zoom - Mobile

Webinars in Zoom

PDF = document, V = video, W = website

Web-One Training Resources (W)

PDF = document, V = video, W = website

General Information

Wireless (Eduroam) (W)

VPN (W)

Mobile Devices

Android

iPhone

iPad

Windows 7 (PDF)

Windows 8 (PDF)

Windows 10 (PDF)