Student Account Collections
To view your Student Account Information log in to the MyCSUN portal and navigate to:
My Finances>Student Account Information
Registration related fees are due at the time of registration. Students are responsible to pay their account with the University in a timely manner.
If you have questions regarding collection holds, call Student Accounting at (818) 677-8000, option 2 or email Student.Accounting@csun.edu
Collection emails will be sent to the student’s csun email and alternative email on file. Your student portal will reflect a new hold and past due balance alert.
An FCH hold will prevent you from adding any classes in the current term and any future terms.
Holds will be removed within a 24-hour period after payment has been received by University Cash Services during regular business hours.
An FPC hold indicates your account is pending placement with a third-party collection agency.
Holds will be removed within a 24-hour period after payment has been received by University Cash Services during regular business hours.
The amount due to the University has been submitted to the State of California Franchise Tax Board, which can deduct this amount from any funds the State may owe you, including tax refunds and State Lottery winnings.
To avoid a tax offset deduction, pay the amount due to the University OR Collection Agency as directed.
An FPC hold indicates your account is pending placement with a third-party collection agency.
Holds will be removed within a 24-hour period after payment has been received by University Cash Services during regular business hours.
The Collection Agencies are:
ConServe
Toll free phone: (800) 724-4439
Williams & Fudge
Toll Free Phone: (800) 849-9791
Cedars Financials
Toll free phone: (800) 804-3353
Reliant
Toll free phone: (866) 804-3353
An FCW hold indicates your account may have been returned from the collection agency back to the University. You will need to remit payment by secure funds such as cash or cashier’s check through University Cash Services.
Holds will be removed within a 24-hour period after payment has been received by University Cash Services during regular business hours.
A FWO hold is placed on student accounts with a balance older than two or more years.
Contact Student Accounting, 818-677-8000 Option 2 for information on your account balance or how to remit payment.