Contact Us

University Cash Services
Bayramian Hall, Lobby
Phone: 818 677-8000, Option 1
EMAIL - ucs@csun.edu
Email inquiries MUST include Full Name & Student ID#

PHONE HOURS:
Monday - Friday:
10:00 a.m. - 2:00 p.m.

COUNTER HOURS:
Monday - Friday:
10:00 a.m. - 4:00 p.m.

Student Accounting
Valera Hall 360
Phone: 818 677-8000, Option 2
Fax:  818 677-7878
EMAIL: student.accounting@csun.edu

Refund Information Including Title V Refund Policy

Refund Information Including Title V Refund Policy

The refund policy for the California State University System is based on the California Code of Regulations, Title V, Section 41802. There are multiple types of refund and different reasons to receive a disbursement. After your fees have been paid in full, any overpayment on the account will be returned through the student account by a check in the mail or through eRefund.

The Title V Refund Policy mandated by the Office of the Chancellor is effective at California State University, Northridge


Sign up for eRefund.  It is simple, fast and secure to have refunds directly deposited to your bank account. Refund checks will be mailed to the address on file with the Office of Admissions and Records. Refunds will be issued based on disbursement of financial aid. Disbursements begin 10 days prior to the term start. Please refer to Financial Aid for your specific disbursement dates.

 

PROCESSING TIME:

Please be advised that financial aid refunds after disbursement may take up to 10 Business days to process. Refunds in excess of $10,000 require additional review and may take up the maximum allotted time for processing.  Disbursement is aid arriving to your student account, where it is reviewed and a refund issued if applicable.  

If you are receiving a refund on a credit card payment, please allow 4-6 weeks for processing. Payments made by credit card will be credited back to the original card number. The 2.65% credit card service fee is not refundable.

Refunds will be applied to outstanding debts on your student account and any remaining balance will be remitted to you.

 

WITHDRAWAL FROM CLASSES OR THE UNIVERSITY:

It is the sole responsibility of the student to withdraw from classes. Students withdrawing or dropping from class please note Financial Aid, Tuition & Fees, Housing, Meal Plan, & Enrollment Services may be affected.  It is the student’s responsibility to understand and review the impact of their drop date with each department.

Disenrollment is a University process and should not be used as substitute for the withdrawal process. Refunds can only be issued to students who withdraw from classes by the deadlines.

I.  COMPLETE WITHDRAWAL REFUND SCHEDULE:

You are eligible for: Fall 2024 Spring 2024
Full refund, if withdrawal is processed on or before Aug. 25, 2024 Jan. 21, 2024
Prorated refund, if withdrawal is processed between Aug. 26 - Nov. 2, 2024 Jan. 22 - April 3, 2024
No refund, if withdrawal is processed after Nov. 2, 2024 April 3, 2024

Summer Refund Schedule

You are eligible for: Session 1 Session 2 Session 3
Full refund, if withdrawal is processed on or before May 23, 2024 May 23, 2024 July 9, 2024
Prorated refund, if withdrawal is processed between May 24 - July 16, 2024 May 24 - June 21, 2024 July 10 - August 4, 2024
No refund, if withdrawal is processed on or after July 17, 2024 June 22, 2024 August 5, 2024

NOTE: A financial aid student who completely withdraws for a period of enrollment may be subject to repayment (including medical withdrawals). Consult with the Financial Aid Office for additional information.

 

II. VIEW YOUR ACTUAL REFUND AMOUNT IN SOLAR AND UPDATE PERSONAL INFORMATION:

  • Log into myCSUN portal

  • Go to the My Finances dropdown

  • Select Student Account Information

 

III.  PARTIAL WITHDRAWAL REFUND:

  • You are eligible for a partial refund (difference in fee category and/or non-resident tuition) if you paid for 6.1 or more units, but are officially registered for 6.0 or fewer units by:
    • September 13, 2024 for Fall 2024
    • February 9, 2024 for Spring 2024
    • June 2, 2024 for Summer Session 1 & 2
    • July 19, 2024 for Summer Session 3

IV. PARTIAL WITHDRAWAL REFUND (SUMMER ONLY):

  • You are eligible for a partial refund (difference in fee category and/or non-resident tuition):
    • June 2, 2024 for Summer Session 1 & 2
    • July 19, 2024 for Summer Session 3

 

IMPORTANT!

The Student Finance web site contains information authorized and available at the time of publication. Its content, including dates and fee amounts, is subject to change without prior notice or obligation.

Contact Us

University Cash Services
Bayramian Hall, Lobby
Phone: 818 677-8000, Option 1
EMAIL - ucs@csun.edu
Email inquiries MUST include Full Name & Student ID#

PHONE HOURS:
Monday - Friday:
10:00 a.m. - 2:00 p.m.

COUNTER HOURS:
Monday - Friday:
10:00 a.m. - 4:00 p.m.

Student Accounting
Valera Hall 360
Phone: 818 677-8000, Option 2
Fax:  818 677-7878
EMAIL: student.accounting@csun.edu

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