Contact Us

University Cash Services
Bayramian Hall, Lobby
Phone: 818 677-8000, Option 1
EMAIL - ucs@csun.edu
Email inquiries MUST include Full Name & Student ID#

PHONE HOURS:
Monday - Friday:
10:00 a.m. - 2:00 p.m.

COUNTER HOURS:
Monday - Friday:
10:00 a.m. - 4:00 p.m.

Student Accounting
Valera Hall 360
Phone: 818 677-8000, Option 2
Fax:  818 677-7878
EMAIL: student.accounting@csun.edu

Refund Information Including Title V Refund Policy

 

The refund policy for the California State University System is based on the California Code of Regulations, Title V, Section 41802. There are multiple types of refund and different reasons to receive a disbursement. After your fees have been paid in full, any overpayment on the account will be returned through the student account by a check in the mail or through eRefund.

The Title V Refund Policy mandated by the Office of the Chancellor is effective at California State University, Northridge


Sign up for eRefund.  It is simple, fast and secure to have refunds directly deposited to your bank account. Refund checks will be mailed to the address on file with the Office of Admissions and Records. Refunds will be issued based on available credit including disbursement of financial aid and over payments. Financial Aid Disbursements begin 10 days prior to the term start. Payment credits are evaluated for refund after Census. Please refer to Financial Aid for your specific disbursement dates and the Academic Calendar for Census date.

Active eRefund accounts are not a guarantee of a refund availability. Changes and updates to the eRefund account are the sole responsibility of the student.

 

PROCESSING TIME:

Please be advised that financial aid refunds after disbursement may take up to 10 Business days to process. Refunds in excess of $10,000 require additional review and may take up the maximum allotted time for processing.  

Payment refunds (refunds caused by an overpayment) are processed after the add/drop date.  

Disbursement is aid arriving to your student account, where it is reviewed and a refund issued if applicable. Disbursement is not a guarantee of refund.

If you are receiving a refund on a credit card payment, please allow 4-6 weeks for processing. Payments made by credit card will be credited back to the original card number.The 2.65% credit card service fee is not refundable.

During the add/drop period, fluctuations from full time to part time registration or part time to full time registration will result in any refund being processed after the add/drop period.  

Account credits will be applied to outstanding debts (including but not limited to incurred debt for a future term) on your student account and any remaining balance will be remitted to you.

 

WITHDRAWAL FROM CLASSES OR THE UNIVERSITY:

It is the sole responsibility of the student to withdraw from classes. Students withdrawing or dropping from class please note Financial Aid, Tuition & Fees, Housing, Meal Plan, & Enrollment Services may be affected. It is the student’s responsibility to understand and review the impact of their drop date with each department.

Disenrollment is a University process and should not be used as substitute for the withdrawal process. Disenrollment is not a guarantee of refund. Refunds can only be issued to students if there is available credits.


NOTE: A financial aid student who completely withdraws for a period of enrollment may be subject to repayment (including medical withdrawals). Consult with the Financial Aid Office for additional information.

Additional information can be found below, select your term:

 

I.COMPLETE WITHDRAWAL REFUND SCHEDULE

fallandspring.jpeg

 

COMPLETE WITHDRAWAL: Is defined by a full withdrawal of unit loan. A student would drop to zero units for the term.

II. VIEW YOUR ISSUED OR ANTICIPATED REFUND AMOUNT IN YOUR STUDENT PORTAL AND UPDATE PERSONAL
INFORMATION IF NEEDED:


• Log into myCSUN portal
• Go to the My Finances dropdown
• Select Student Account Information


III. PARTIAL WITHDRAWAL REFUND

  • Partial Withdrawal can be defined by a student withdrawal from some of their unit load resulting in a move from full time units to part time units.
  • You are eligible for a partial refund (difference in fee category and/or non-resident tuition) if you paid for 6.1 or more units, but are officially registered for 6.0 or fewer units by:

o September 13, 2024 for Fall 2024
o February 7, 2025 for Spring 2025

I. COMPLETE WITHDRAWAL REFUND SCHEDULE

summer.jpeg

 

II. VIEW YOUR ISSUED OR ANTICIPATED REFUND AMOUNT IN YOUR STUDENT PORTAL AND UPDATE PERSONAL
INFORMATION IF NEEDED:

•  Log into myCSUN portal
• Go to the My Finances dropdown
• Select Student Account Information

 

III. PARTIAL WITHDRAWAL REFUND:

• Partial Withdrawal can be defined by a student withdrawal from some of their unit load resulting in a move from
full time units to part time units.
• You are eligible for a partial refund (difference in fee category and/or non-resident tuition) if you paid for 6.1 or
more units, but are officially registered for 6.0 or fewer units by:
o June 5, 2025 for Summer Session 1 & 2
o July 18, 2025 for Summer Session

 

 

 

 

 

 

 

 


 

IMPORTANT!

The Student Finance web site contains information authorized and available at the time of publication. Its content, including dates and fee amounts, is subject to change without prior notice or obligation.

Contact Us

University Cash Services
Bayramian Hall, Lobby
Phone: 818 677-8000, Option 1
EMAIL - ucs@csun.edu
Email inquiries MUST include Full Name & Student ID#

PHONE HOURS:
Monday - Friday:
10:00 a.m. - 2:00 p.m.

COUNTER HOURS:
Monday - Friday:
10:00 a.m. - 4:00 p.m.

Student Accounting
Valera Hall 360
Phone: 818 677-8000, Option 2
Fax:  818 677-7878
EMAIL: student.accounting@csun.edu

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