eRefund FAQs
GET YOUR FINANCIAL AID AWARD
BALANCE & STUDENT REFUND FASTER
Sign up for eRefund today!
FAQs:
A: eRefund is a way to have Financial Aid balance and student refunds electronically deposited to your bank account instead of waiting for a check to be mailed to you.
A: Go to your Student Portal and select My Finances, click My Accounts and select eRefund. You will be required to enter the following information: bank routing number, account number, and account type. An acknowledgement of terms and conditions is required.
A: Yes. If you do not know your routing information, contact your bank.
A: Financial Aid award balance and student refunds will be electronically deposited into your account. You don't have to wait for the mail or worry about your check being lost or stolen.
A: For checking information:
A: Financial Aid award balance and student refunds can be electronically deposited.
A: Yes. Go to myNorthridge, select Financial Matters tab, under the My Financial Obligations section, select the eRefund link, then select Change Account. Change your bank information; agree to the Acknowledgement and select Save.
A: No. You will continue to be on eRefund until you discontinue.
A: If the bank account information you entered is not valid, the deposit transaction will be rejected by the bank, which will delay your funds. A paper check will be mailed to you. If an anticipated deposit does not appear in your account within 3-4 business days from the date it posted to your student portal, contact University Cash Services.
A: It is important that your banking information be accurate. If your account information changes, go to myNorthridge, select Financial Matters tab, under the My Financial Obligations section, select the eRefund link, then select Change Account. Change your bank information; agree to the Acknowledgement and select Save.
A: The transaction will be rejected by the bank. Your funds will be delayed and a check will be mailed to you. You must update your account information in order for your funds to be electronically deposited in the future.
A: One business day.
A: You will be notified by email from CSUN when the funds are sent to your bank. If you have questions regarding the amount of the deposit, go to myNorthridge, select Financial Matters tab, under the My Financial Obligations section, select View Account Information for detail information.
A: You will continue to receive a paper check via the mail.
A: Go to myNorthridge, select Financial Matters tab, under the My Financial Obligations section, select the eRefund link and select Discontinue.
A: No. The eRefund feature is free.
A: No. Only one account number can be used.
A: No. Deposits can only be made to a checking or savings account number.
A: eRefund has no effect on credit card payments. All refunds will be credited to the original credit card used.
A: No. Only U.S. bank accounts can be used.
A: All banking information is encrypted.
A: Visit University Cash Services or call at (818) 677-8000, Option 1.
A: An eRefund deposit notification email is sent to you with that information. See sample below:
A: Generally, your funds will be deposited within 2-3 business days from the date the refund is posted to your student portal.
A: This alert lets you know that you have not yet signed up for eRefund. It does not impact your enrollment or prevent you from getting your diploma or restrict refunds. After you sign up for eRefund, it is removed automatically within 24 hours.
The Student Finance website contains information authorized and available at the time of publication. Its content, including dates and fee amounts is subject to change without prior notice or obligation.1.