Proctoring Services
The Testing Center offers proctoring services for candidates participating in distance-learning programs and correspondence degree programs as well as professionals who need certification in their field. We offer both paper- and computer-based testing.
The Testing Center is a member of the NCTA Proctoring Network, a referral service provided by the National College Testing Association (NCTA), which supports distance learning, and we abide by the NCTA Professional Standards and Guidelines.
Requesting a Proctor
Please coordinate with your school or agency to meet the requirements for each test that you need proctored. The Testing Center will complete all necessary proctor paperwork. We advise you to initiate the process at least one week before your anticipated appointment. (Candidates must make an appointment. We do not accept walk-ins.)
Required Steps for Requesting a Proctor
- Ask your instructor to complete our Proctoring Services Form.
- Once the form has been received, call the Testing Center at (818) 677-2369 to schedule an appointment.
- Testing space is limited. Please schedule an appointment at least five to seven days in advance. During finals week, space is even more limited, particularly for computer-based tests. Schedule an appointment as soon as possible to ensure you will be able to take your test.
- Arrange for your exam materials to be sent to the CSUN Testing Center.
- After we receive your exam materials, we will send you an email confirmation one week before with details about your exam appointment.
- Note that in order for us to keep your testing appointment, we must receive your exam materials by noon PT the day before your appointment.
Submitting Exam Materials Based on Type
The Testing Center must receive exams from the originating college, university, agency or instructor at least one day before your scheduled appointment. The exam can be emailed to testing.center@csun.edu, or sent to:
California State University, Northridge
Testing Center
18111 Nordhoff St.
Northridge, CA 91330-8240
Attn: Charity Chia, Test Officer
Once you have requested the exam materials to be sent, please allow three to five business days before scheduling an exam appointment. Arrange for your campus or agency to include a prepaid, self-addressed return envelope. Otherwise, you are responsible for postage fees.
Send email correspondence from another college, university or agency detailing the computer-based exam instructions to testing.center@csun.edu. Please copy Charity Chia at cchia@csun.edu to ensure receipt of exam materials.
The CSUN Testing Center does not allow students to use their own devices while testing. If your exam requires you to use your own device, please find an alternate location. We will not be able to administer your exam. All computer-based exams must be delivered via the Testing Center's computers.
Critical Information for Test Day
Testing Center Location
See the Test Reporting Location Map for driving directions to CSUN. The Testing Center is located in the blue building on the map. The Testing Center is in Bayramian Hall Room 190.
Parking
We recommend parking in structure B3. During peak times, campus parking may be difficult. Allow yourself plenty of time to find parking. You may purchase an all-day permit at an information booth or a dispenser for $10.45. Day-pass dispensers accept credit cards or cash and are located by the elevator on each parking level. Go to Visitor Parking Information to learn more, including locations of parking lots and dispensers.
Arrival at the Testing Center
- Arrive no earlier than 15 minutes before your scheduled appointment. If you are more than 15 minutes late, your appointment will be canceled. Please notify us if you need to change or cancel your appointment.
- You will need your cell phone to access your email and scan the Testing Center QR code to check in.
- Current government-issued photo identification is required for check-in.
- All personal items can be stowed in a small locker during the test. Note: Large backpacks will not fit in the locker.
- Complete a Proctoring Rules Agreement form at the time of test check-in.
- Pay proctoring fees (details in Testing Fees section below), if applicable. Fees are payable in cash only.
Proctoring Rules Agreement
When taking an exam, you agree to all terms set forth by the Proctoring Rules Agreement, which you will receive, review and sign on the day of your appointment.
Visitor Policy
While we recognize that candidates need to have a support system in place, visitors are not allowed in the Testing Center exam rooms. Visitors may wait outside, in the reception area or in the hallway, where benches and chairs are available. Children are not permitted in the test rooms and may not be left unattended while a candidate takes an exam.
Exam Retention Policy
The Testing Center holds exams received for a maximum of four weeks, unless otherwise specified in accompanying exam information. If you have not scheduled an exam, or if you have failed to appear, your exam will be returned to the originating institution and/or destroyed after 30 days of receipt or exam due date, whichever comes first.
Proctoring services are available to everyone for a small fee. Payment for proctoring services is cash only. Personal checks or credit cards are not accepted.
| Type of Test | Fee |
|---|---|
| Pencil and paper-based |
$20 per hour for the first hour, then prorated at $10 for each additional half hour |
| Computer-based |
$30 per hour for the first hour, then prorated at $15 for each additional half hour |
If your test must be mailed back to an institution, please bring postage and an envelope with you on the day of your test. We will not furnish postage to return your test. You may not remove the test from the Testing Center to mail back.