Mobile Campus Response Team

Mental Health Response Coordinator

Ellie serves as the Mental Health Response Coordinator with the Mobile Campus Response (MCR) Team at California State University, Northridge (CSUN). She is a proud alumna of CSUN’s Marriage and Family Therapy Master’s Program, where she received training at Strength United and Mitchell Family Counseling Clinic. Ellie has worked with college students as both an advocate and therapist, addressing crises, relationship conflict, and trauma, and now brings this perspective to the MCR team.

Experiencing a crisis can be scary, confusing, and overwhelming. Ellie and the MCR team are here to respond with support that is trauma-informed, culturally-responsive, and inclusive of all identities.

In this role, Ellie responds to mental health emergencies and provides follow-up support. She brings calm, respect, and zero judgment, knowing that every person has a unique story. As an Associate therapist, she closely listens to students and staff during tough moments to make sure everyone feels heard and empowered.

Ellie also brings a passion for outreach and prevention in the CSUN community and offers presentations on crisis response and wellness skills.

Registered Associate Marriage and Family Therapist #153154

Supervised by Marilyn Mendoza, LCSW

My name is Louie Ramirez, and I’m a dedicated law enforcement professional with over a decade of experience in public safety. I currently serve as an Administrative Corporal at California State University, Northridge. I was born in Paramount, California, and raised in the city of Bell. I hold an Associate Degree in Administration of Justice from East Los Angeles College and have earned both Basic and Intermediate POST certifications.

Throughout my career, I’ve worked in various roles including Patrol Officer and School Resource Officer. In my current position, I manage department scheduling, overtime coordination, and special event planning. I also serve as the primary sworn member of the university’s Mobile Crisis Response Team (MCRT), where I focus on crisis intervention and de-escalation, offering support to individuals in need and working closely with campus partners to promote safety and wellness.

I take pride in leading with empathy, strong communication, and sound judgment. Building trust within the community and helping others through challenging situations is what drives me every day. My goal is to continue making a positive impact by fostering safe, supportive environments where people feel heard and respected.

Mental Health Response Assistant

Jodee Ann Conui is the Mental Health Response Assistant for the Mobile Campus Response (MCR) Team at California State University, Northridge (CSUN). She graduated Cum Laude with a Bachelor's degree in Psychology from CSUN. In her current role, Jodee Ann works closely with the Mental Health Response Coordinator, responding to calls for assistance from individuals in mental health crises.

Her journey with CSUN began in 2022 as a student assistant with the Matador Patrol safety escort program. Over time, she advanced to roles including advisor, senior advisor, and student coordinator, gaining valuable experience in campus safety and support services. Her academic experience in Applied Psychology and Psychology and Law enriches her approach as a Mental Health Response Assistant.

Passionate about enhancing campus wellbeing, Jodee Ann brings compassion, empathy, and dedication to her role, aiming to make a positive impact within the CSUN community.

CSUN Department of Police Services (DPS)

Deputy Chief Mark Benavidez has proudly served the California State University, Northridge campus community since 2002. During Mark's time at CSUN, he has excelled in the field of mental health response. He has shared his expertise and experience in this field with other campus police officers as a trainer for the CSU Mental Health Training for Law Enforcement. Mark co-presents with the Associate Director of University Counseling Services, an 8-hour course designed to train our CSUN police officers on "How to respond to situation involving mental health with a care and crisis intervention approach".

Deputy Chief Benavidez earned his bachelor's degree in Criminal Justice with a minor in Psychology from the University of Colorado, Denver, and his master's degree in Emergency Management and Homeland Security from the Arizona State University. Mark is excited to be a part of a mobile mental health response team at CSUN that is an alternative to the traditional, uniformed police response.

Mental Health Response Coordinator

Arpi plays a dynamic role as the Mental Health Response Coordinator at California State University, Northridge (CSUN). With a Master's degree in Clinical Psychology, specializing in Marriage and Family Therapy from Pepperdine University, and a Bachelor's degree in Psychology from CSUN, she brings a wealth of knowledge to her position.

In her capacity as the Mental Health Response Coordinator, Arpi is responsible for crisis response and providing essential mental health support to the CSUN community. Her steadfast commitment to this aspect of campus well-being is evident in her proactive approach and dedication to assisting students and staff in need.

Drawing on her experience as a psychotherapist, Arpi employs a diverse array of therapeutic modalities and interventions to offer personalized care and guidance. Her comprehensive understanding of trauma-informed care ensures that individuals receive compassionate support tailored to their unique needs.

Arpi's passion for promoting mental health and well-being within the CSUN community drives her efforts to create a culture of support and resilience. Through her leadership and advocacy, she strives to ensure that every member of the CSUN community feels empowered to seek help and thrive.