Captions for Faculty / Staff

Per federal and state law, and CSU policy, instructional media (e.g., videos, captured lectures, recorded presentations) must have captions. This includes instructional media used in classrooms, posted on websites or shared in Canvas or Panopto.

Faculty: Funding is available to help faculty generate captions and transcripts for instructional media. Materials should be submitted at least six weeks in advance of their use in instruction. 

Staff: For CSUN staff who do not provide classroom material, there is a cost through chargeback.  For information on the chargeback, email ncod@csun.edu

Relevant Accommodations

Videos are automatically captioned in Zoom, Panopto, Google Slides, PowerPoint 365, Otter.ai, YouTube, Camtasia, or any other automatic captioned programs that are computer-generated, are not 99% accurate; therefore, they are not acceptable for students that need accommodation. If a class has a student with a relevant approved accommodation, whether the class will be taught live or feature pre-recorded videos, all instructional and public-facing videos must be captioned appropriately.

Contact NCOD: Deaf and Hard of Hearing Services for professional captioning services

• Email: ncod@csun.edu 
• Phone: (818) 677-2054
• Zoom ID: 380 527 5501
• Website: csun.edu/ncod

Tseng College Distance Learning faculty should contact their assigned Instructional Designer.

How do I caption my instructional materials?

The CSUN Universal Design Center is available to help faculty make instructional materials accessible, including guiding faculty through the self-service submission process. Faculty may also submit instructional media directly to the NCOD: Deaf and Hard of Hearing Services.

Request Captioning