Pouyan Eslami

Director of the Master of Science in Business Analytics Program


Bookstein Hall 3210
18111 Nordhoff St.
Northridge, CA 91330-8378

Phone: (818) 677-2470
Fax: (818) 677-6264

Send email

Shiyla Terry, M.A.

Department Coordinator


Bookstein Hall 3121
18111 Nordhoff St.
Northridge, CA 91330-8378

Phone: (818) 677-2470

Send email

Certificate Program in Quality Management

The Quality Management Certificate Program is designed for post-baccalaureate individuals seeking access to or advancement in quality-related professions. Certified individuals will have knowledge of fundamental principles of quality management and control, lean processes, quality applications in project or service environments, and specialized quality management methods.  Certified personnel will contribute to meeting industry and government needs for professionals in quality-related positions. The Quality Management Certificate Program is offered by the Manufacturing Systems Engineering and Management department in collaboration with the Department of Systems and Operations Management.

Admission to the Quality Management Certificate Program requires that applicants (1) hold an earned bachelor’s degree from an accredited institution; (2) provide evidence of satisfactory completion of an undergraduate statistical methods course, such as SOM 307 or MSE 362, within four years of admission to the program; (3) provide evidence of basic word processing and spreadsheets software skills; and (4) be approved by the Department Graduate Coordinator.

The Quality Management Certificate Program structured with six units of required coursework and nine units of restricted elective courses for a total of 15 semester units. There are two sets of restricted elective courses, and at least one 3-unit course must be selected from each set. 

Required program core (6 units)                           

Select three units from:  

            SOM 467  Quality Management and Control (3)                          

            SOM 667  Total Quality Management (3)

 Complete the following course: 

            MSE 507  Lean Manufacturing Systems (3)                          

Program Electives (a total of 9 units from Section A and Section B)

1. Section A: Select at least three units from the courses listed below         

             SOM 466  Project Management (3)                          

             SOM 468  Managing for Service Excellence (3)

             SOM 666  Project Planning and Policy (3)                          

2. Section B: Select at least three units from the courses listed below     

             MSE 513  NDE Methods and Analysis (3)                          

             MSE 514  Reliability and Maintainability (3)

             MSE 601  Engineering Supply Chain Systems (3)                          

             MSE 617  Seminar in Quality Management (3)

             MSE 618  Six Sigma Quality Engineering (3)   

1. Complete the 15 units of program course requirements with a minimum program GPA of 3.0.                             

2. Earn no grade lower than a B- in any individual course. 

3. Satisfactorily complete all program course requirements within 3 years of program admission.                            

4. Submit an application for the award of the certificate to the Department Graduate Coordinator.

Pouyan Eslami

Director of the Master of Science in Business Analytics Program


Bookstein Hall 3210
18111 Nordhoff St.
Northridge, CA 91330-8378

Phone: (818) 677-2470
Fax: (818) 677-6264

Send email

Shiyla Terry, M.A.

Department Coordinator


Bookstein Hall 3121
18111 Nordhoff St.
Northridge, CA 91330-8378

Phone: (818) 677-2470

Send email

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