Reporting Options
Below are channels in which a student, staff member, or faculty member can report concerns regarding discrimination, harassment, or retaliation.
For any immediate concerns regarding safety or for emergencies, please contact 9-1-1 first.
(1) Reporting to the Title IX Director – Reporting Options and Processes:
Reporting Options:
An individual may report directly to the Title IX Director for CSUN, Sara Miller, via the Office for Equity and Compliance (“OEC”). You can report in person, over the phone, or via email/online. The Title IX Office and its investigators prioritize your safety, comfort, and confidentiality in this reporting process.
- In person reporting: individuals may visit the OEC to report concerns directly. The Office of Equity and Compliance is located at: Valera Hall, Room 285 (Second Floor)
- Telephonic reporting: individuals can contact OEC at 818-677-2077. Please note, we may gather some basic information from the reporting party at this time in order to properly process these concerns internally.
- Electronic reporting: individuals may send an email to report concerns. Email reporting does not need to be specific, but can be if the reporting party feels comfortable doing so. An email indicating a party would like to meet with an investigator regarding concerns of discrimination, harassment, or retaliation is sufficient. You can contact OEC at: equityandcompliance@csun.edu
Reporting Processes:
For individuals interested in learning more about the general framework for reporting concerns and investigation, below is an abbreviated, step-by-step overview of OEC’s processes, pursuant to the CSU Nondiscrimination Policy. After reporting concerns to OEC, an individual can expect the following:
- Conduct an initial intake interview with an assigned investigator from the OEC team.
- During this meeting, a reporting party will discuss rights and options and formal complaint process.
- An investigator will also review access to support services, including: physical and/or mental health services, and academic assistance, and workplace accommodations.
- OEC will then determine whether a formal complaint will be accepted for investigation. The decision is made pursuant to the CSU Nondiscrimination Policy. All decisions are communicated directly to reporting parties.
- If an investigation is opened by OEC, it will then conduct an initial intake interview with Respondent.
- Investigation of allegations will be conducted by the assigned investigator.
- At the initial conclusion of the investigation, a Summary of Evidence is sent to parties involved. An interactive process is initiated with both parties to address the sufficiency of the investigation before investigative closure and case resolution.
- Then, the Final Investigation report sent to the parties involved in the matter.
- Depending on the conduct at issue, a hearing may take place to determine whether there was a violation of CSU policy.
- If no hearing is required, parties are notified of the results of the investigation from OEC.
(2) Department of Police Services (“DPS”) at CSUN:
Individuals may report to DPS in person or over the phone. Should a reporting party wish to report to DPS first, our DPS officers are trained to advise of rights and reporting options regarding the Office of Equity and Compliance. In order to reduce the number of times a party is required to raise concerns, information is shared with OEC, who will contact the reporting party directly to process their concerns.
- In person reporting: individuals may visit DPS directly to report concerns. DPS Headquarters at CSUN is located at: 9222 Darby Avenue (Corner of Darby and Prairie Street)
- Telephonic reporting:
- Monday-Friday, 8:00 am to 5:00 p.m.: (818) 677-2201
- Emergency Hours (via Police Dispatch): (818) 677-2111
- For more information from DPS regarding Harassment, Sexual Violence, and Rape Prevention efforts, please visit: https://www.csun.edu/police/assault/
(3) Campus Care Advocates (Confidential Reporting):
An individual may report to the Campus Care Advocates – Alexis Mendez and Suzanne Mendez. The Campus Care Advocates are a confidential resource on campus for students, faculty, and staff who wish to discuss any matters related to sexual violence, relationship abuse, domestic violence, gender-based harassment, and stalking. The campus care advocates can provide emergency and ongoing support services for victims/survivors, including crisis support; advocacy and accompaniments to medical, legal, law enforcement, and Title IX proceedings; counseling; assistance with campus accommodations; and referrals to community resources.
Individuals interested in confidential reporting and support can contact the Campus Care Advocates via email or telephonically.
- Report via email: careadvocates@csun.edu
- Report via telephone: (818)-677-7492
(4) U.S. Department of Education, Office of Civil Rights:
The Office of Civil Rights (“OCR”) ensures equal access to education and enforces civil rights in schools nationwide. An individual can report concerns to OCR either via telephone, email, or via an online complaint process:
- Telephonic reporting: (800) 421-3481
- Email reporting: ocr@ed.gov
- Online complaint form: http://www2.ed.gov/about/offices/list/ocr/complaintintro.html