Health Insurance Requirement

All International Students (F-1 and J-1 status) are required to purchase the CSUN International Student Health Insurance policy group.

How to purchase the health insurance policy at CSUN:

1. Go to www.uhcsr.com
2. Type CSUN in the school search box
3. Scroll down to “Medical – Student Plan” and click “Explore Policy”.
4. On the bottom right corner, click “Get Started” and “Continue as a Guest”
5. Choose the Insurance Category you are enrolling under and enter your zip code as the required information. *If you do not have a U.S. address, please enter CSUN's zip code: 91330 as the required information.
6. Select “I have read all applicable plan documents” and click “Next”.
7. Choose the term you're enrolling for (i.e. Annual, Fall, Spring, or Spring /Summer) and click “Next”
8. Complete your demographic information (SSN not required, only enter your 9-digit CSUN ID #) and make payment

*Once you have purchased the insurance policy, the IESC will automatically receive proof of coverage directly from the health insurance provider, and your foreign (F) hold will be removed.

PURCHASE HEALTH INSURANCE

CSUN International Students are required to purchase Health Insurance. In order to purchase the CSUN Health Insurance policy group, please Click here. Please read "How to purchase CSUN Health Insurance Policy" section above.

Alternate Policies:

• Government-Sponsored Students: If you are a government-sponsored student and your government provides compatible insurance coverage as part of your sponsorship, please email us your Financial Guarantee letter OR proof of health insurance coverage to insurance@csun.edu. Your Financial Guarantee and/or insurance coverage must be valid for the entire semester/s that you are planning to attend. Please include your first name, last name and CSUN ID number in the subject line of the email.

• Health insurance from a family member who is employed in the U.S. (spouse or parents), email a confirmation letter that shows the primary insurance holder and dependent coverage summary that has your name included in the document and send it to insurance@csun.edu for review. This document is to clarify that your health insurance coverage is through a U.S. employer. All the insurance for employees in the U.S. does not include Medical Evacuation and Repatriation Plan as it is one of the requirements for all international students. To purchase the medical evacuation/repatriation only, please visit CSUN Health Insurance policy group website and follow the instruction below:

  • 1. Go to www.uhcsr.com
    2. Type CSUN in the school search box
    3. Choose Global Travel Services by clicking “Read More”
    4. Click on the Global Travel Services link (you will be redirected to the ACSA Global Travel Plus portal).
    5. Click on “Enroll Now” and then “Start Plan” and select the "Single Plan"
    6. Complete the enrollment steps and submit payment.

If you are enrolled in an academic program that includes mandatory summer enrollment, it is a requirement to have valid health insurance coverage for the mandatory summer session(s) that you are enrolled in.

Summer 2025 Instructions Only: You may purchase coverage by clicking here. (Type CSUN in the search bar and select your plan year and student category (i.e. International Students).

If for any unforeseen reasons, there's a need for a refund, please note the deadlines and follow the instructions below.

All refund requests must be submitted directly to insurance@csun.edu.

Refund Requests:

• Request must be submitted within 45 days of insurance term start date.

• Only requests before the refund deadline are considered.

• Will be processed back to the original form of payment.

•  Allow 30 business days for processing.

•Credit/debit refunds: Approximately 3 business days AFTER PROCESSING.

•Check refunds: Additional 30 days AFTER PROCESSING.

• Paid claims: The premium will be refunded minus the amount of any paid medical or pharmacy claims.

• Summer 2025 Instructions Only: All refund requests must be sent to insurance@csun.edu. 
  • Refunds for E-Check enrollments must be requested within 45 days of the insurance term start date.
  • Refunds for Credit Card enrollments must be requested within 45 days of the insurance term start date AND within 120 days of purchase, whichever is sooner. 

The International and Exchange Student Center (IESC) is responsible for monitoring and lifting the foreign (F) hold. All international students will have a foreign registration hold placed on their account at the beginning of each registration period that prevents them from registering for classes.

To have the "foreign" (F) hold removed, students must have completed the following:

New Students

1. Release of SEVIS record to CSUN (applies to students who are already in the U.S. with an I-20 from a previous school). For New students not transferring a SEVIS record to CSUN, please follow the instruction on #2.
   • For students who already have a SEVIS I-20 from your previous school, please ask your school to release your SEVIS record to California State University, Northridge (CSUN). Once we have your SEVIS record, our International Admissions and Evaluations office will issue you a new I-20 for your CSUN program.
   • Please note: If your semester at your current school has not ended, please ask your current school to process the transfer of your SEVIS record with a "future release date" so that we can remove your foreign hold.
2. Purchase your health insurance policy from CSUN Health Insurance policy group. Type CSUN in the search box and select your plan year and your student category (i.e. International Students). Please read "How to purchase CSUN Health Insurance Policy" section above. Once you purchase your insurance policy online, the IESC will automatically receive proof of coverage directly from the health insurance provider and your foreign hold will be removed. Please read the Alternate Policies from the "Alternate Health Insurance Policy Exceptions" section above.

Continuing Students

Continuing international students who will be enrolling in classes after successfully completing their first or more semesters at California State University, Northridge (CSUN) are strongly advised to follow the steps below in the order listed. Continuing international students are advised to take full advantage of their registration appointment to ensure full-time enrollment.

1. Review the web portal for information on all registration holds. The IESC is responsible for monitoring and lifting the "Foreign" (F) hold only. Other departments are responsible for other holds. (i.e. The Academic department is responsible for the "advisement" hold, the Student Health Center is responsible for the "Measles" hold, etc.)
2. Review important announcements posted on the IESC website for information and reminders on renewing your documents.
3. Purchase your health insurance policy from CSUN Health Insurance policy group. Type CSUN in the search box and select your plan year and your student category (i.e. International Students). Please read "How to purchase CSUN Health Insurance Policy" section above. Once you purchase your insurance policy online, the IESC will automatically receive proof of coverage directly from the health insurance provider and your foreign hold will be removed. Please read the Alternate Policies from the "Alternate Health Insurance Policy Exceptions" section above.
4. Please be sure your I-20 is valid to cover the upcoming semester. You are required to extend your I-20 (if necessary) before your foreign hold will be removed.

CSUN has health specialists at the Klotz Student Health Center who are ready to welcome you!

For more information please visit them at:

Klotz Student Health Center
18111 Nordhoff Street
Northridge, CA 91330-8270
(818) 677-3666
shcinfo@csun.edu

Appointment and Primary Care Hours
Monday-Wednesday: 8 a.m.-5 p.m.
Thursday: 9 a.m.-5 p.m.
Friday: 8 a.m.-5 p.m.