Project Updates
Concur - CSU Expense Management Optimization Project: Go-Live Date: April 6, 2026
The CSU Expense Management Optimization Project is part of a systemwide initiative under the Multi-University Collaboration directive to transition all universities and auxiliaries using CFS to a single, unified Concur platform.
This effort supports the CSU Strategic Plan by enhancing operational effectiveness, improving shared services, and standardizing travel and expense processes across the system.
To Access Concur:
Visit: CSU Systemwide Concur Site
The unified Concur platform has launched and is now live as of 4/6/2026. You can access Concur by bookmarking the CSU Systemwide Concur page. All new travel bookings are encouraged to be made in Concur to take full advantage of the benefits; all new travel authorization requests, credit card services request, and travel, non-travel and ProCard reconciliation reports must be initiated in Concur.
For more information remember to:
- Review the CSU Systemwide Concur page for training and support resources.
- Create an Optimize service ticket for questions or issues.
- Contact Christopherson Business Travel Management Company, 855-993-0939 or 801-613-2826 for urgent travel questions or complex trips.
- If you have an administrator who supports you, you can add an expense delegate to prepare requests and expenses, and/or allow your delegate to book travel on your behalf.
- Download and sign in to the SAP Concur Mobile App. Your username is your <SSO credentials>
- Review the new CSU Payment Card Policy and updated CSU Travel and Business Expense Payments Policy and Hospitality Policy.
Support
If you need assistance using the optimized Concur platform, please submit an Optimize ticket here.
For questions related to university-specific processes or approval workflows visit, CSUN Travel Site or contact university Travel csuntravel@csun.edu. For ProCard support contact pcardrecon@csun.edu.
Beginning April 6, 2026, Concur will support:
- Travel and expense reimbursements
- Procurement Card (ProCard) reconciliation
- Credit card requests and updates
- Expense allocation across multiple business units, including auxiliaries
- Online travel booking through Christopherson Business Travel (Travel Management Company- TMC)
- Modern, intuitive user interface
- Streamlined workflows and faster reimbursements
- Single-report submission for state and eligible auxiliary expenses
- Enhanced audit protection and compliance controls
- Systemwide reporting and spending insights