Contact & Support

CSUBUY Supplier Management Team
Email: csubuy-suppliersupport@calstate.edu

• Submit a ticket through Optimize
• CSUBUY P2P Inquiries: P2Pinquiries@csun.edu

CSUN CSUBUY core team members will be available during the SOLAR Financials Walk-In Support Sessions for assistance with any questions related to CSUBUY.

For security questions or issues, please submit a SOLAR Financials General Inquiry Request in TOPdesk:

• Login to CSUN portal > Financial Services > Financials – Create a Ticket > Create SOLAR Financials Ticket > Financials > SOLAR Financials General Inquiry Request

Campus Users

For new access, please contact your area designated administrator to submit an online Application Access Request on your behalf. 

• Login to CSUN portal > Financial Services > SOLAR Financials -LAD > Application Access Request > Request > Create Request
• In the "Justification/Notes" section, please specify the type of CSUBUY access needed.
• In the Add Role(s) section, select the application SOLAR Financials and role name SPECIAL_INSTRUCTION_FIN.

Auxiliary Users

For new access, please complete and submit a SOLAR Financials - Access Request From (Auxiliary users only) in TOPdesk:

• Login to CSUN portal > Financial Services > Financials – Create a Ticket > Create SOLAR Financials Ticket > Financials > SOLAR Financials - Access Request From (Auxiliary users only)